Frequently Asked Questions
CHECKING IN / CHECKING OUT / KEEPING HOURS
Q: We might be coming back late at nightdo you have a "curfew"?
A: When checking in, you will be given an access code to the guest entrance along with your room key. Once you have your code, you are welcome to come and go as you please. Exterior lights are on until 10pm, and our parking area has motion lights. In addition, we leave the porch light and lights on around the Inn. When returning, just let yourself in and lock up behind you.
Q: Why do I have to tell you what time we will be arriving?
A: As a small bed and breakfast, the "staff" consists of the two of us. We have lots to do in and around the inn to make all of our guests as comfortable as possible, so it's important that we be able to plan around arrivals. We also want to be sure to be ready and available to show you around when you arrive.
Q: What if my arrival time changes?
A: Just give us a call or send an email and let us know. If you will be arriving outside of regular check-in hours of 3:00 to 7:00, please call and we will do our best to accommodate you.
Q: Can I check in later than 7 pm? Can I check out early in the morning?
A: If you require a check-in later than 7 pm or need to check out extra early, please call to make your reservation. We will do our best to accommodate late check-ins but are rarely able to accommodate a check in later than 8pm. This minimizes interruptions for all of our guests and allows us to check you in without being rushed, and it allows your innkeepers to be up bright and early to prepare breakfast for all of our guests.
Q: I see you have business hours listed on Facebook and your web site. Why? Can't I call the front desk any time?
A: At most B&Bs there is no "front desk" - just your innkeepers who are also your chef, maid, laundry service, concierge, etc. We have/post business hours to make sure we have time to be available to current guests, prepare for incoming guests and, well, sleep.
Q: Can I bring my dog?
A: Yes - based on availability. Located on the first floor, Brookside is our dog-friendly room with easy access to the outside. We will likely email you with questions about your dog, to be sure he/she meets with Beasley's approval.
Q: Are you family-friendly?
A: Maplewood Inn is best suited for children aged 6+, but we defer to parents to know what is manageable for their child. Keep in mind that guest rooms are close to each other and breakfasts are served with other guests. We want all of our guests to be able to relax and enjoy their stay. While the inn is child-friendly, it is not "child-safe" or child-proofed. We encourage you to call or email us so that we can help you choose the best room for your stay.
Q: I am travelling by bicycle/motorcycle. Do you have a secure place to store my bike?
A: Yesour barn is locked at all times and has plenty of room.
Q: What time is breakfast?
A: Breakfast is served from 7 am - 8:30 am. You will be asked to select your seating time the night before so that we know when to expect you for breaakfast. Coffee and tea service starts at 6am on the Guest Wet Bar.
Q: How does breakfast work?
A: Maplewood Inn offers a "chef's choice" breakfast. When you check in, we will give you a menu card for your first morning's breakfast (going forward, the next morning's menu card will be left in your room when your room is cleaned.) You'll make your selections and choose your breakfast seating time and hang the card on your door.
Q: I have allergiescan you make me something different for breakfast?
A: When making your reservation, you will have the opportunity to notify us of any allergies so that we can plan an appropriate meal and safe preparation of your food. Your confirmations and welcome emails will also afford you an opportunity to email us directly with any allergy information in advance of your stay.
Please understand that we take allergies seriously and must plan in advance to adhere to strict preparation and storage protocols and do our best to limit exposure to allergens. The inn is cleaned regularly but other guests may bring in their own food, plus the inn is also our home. We cannot promise to not serve/prepare certain foods or to offer "buffer zones". We strongly encourage those with allergies to take all necessary medical precautions.
Q: I am in town visiting my son/daughter/etc. Can they join me for breakfast at the Inn?
A: As much as we would love to say "yes", bed and breakfasts in Vermont are only permitted to serve food to guests who are staying at the Inn.
Q: Do you have refrigerators/freezers in the rooms?
A: The Oak Suite, Maplewood Suite, and Aspen Leaf have in-room mini-refrigerators. Brookside and Blue Spruce have access to a refrigerator in the Guest Wet Bar in the kitchen. This refrigerator is also stocked with complimentary beverages such as water, soda, and juice for our staying guests. We do not have a freezer for guest use but can provide an ice bucket for in-room use.
Q: Can we cook in the kitchen?
A: Due to health codes and sanitation, guests are not allowed in the kitchen. Even though the kitchen was designed as "open concept" so that we can interact with guests easily, we ask everyone to respect our private space and keep us in compliance with various ordinances. Light prep may be done at the wet bar, but there are no cooking/heating options for guests.
Q: I have to log into work while I am staying with you. Do you have WiFi?
A: Yeswe have WiFi throughout the inn and the surrounding property. An Ethernet connection is available in the Hospitality Room. The WiFi password for the guest network will be provided to you upon check-in, and is also posted in your room and throughout the inn.
Q: Can I print documents?
A: Yes - we have a WiFi printer that you should be able to access once connected to our guest network.
Q: Do you offer a AAA/AARP/Veteran/Military/Teacher/etc discount?
A: In pricing our rooms, we take into consideration other nearby inn's rates and discounts. Many accommodations will list inflated prices then offer "discounts" to entice guests. Rather than engage in this practice, we've decided instead to price our rooms at a fair price and excellent value for all.
Q: Do you allow smoking?
Q: Are you green?
A: Nowe are 100% smoke-free. Vermont state law prohibits smoking in all public spaces which includes guest rooms. In addition, we have decided that, for the comfort, safety, and health of our guests and your innkeepers that the inn and its grounds are 100% smoke-free. If you are a smoker and choose to stay with us, we ask that you leave the property to smoke in order to prevent second-hand smoke from drifting into nearby windows or otherwise affecting other guests' enjoyment of the property and their experience at the Inn.
Maplewood Inn has been designated a Green Hotel by the Vermont Department of Conservation
and is a TripAdvisor
Silver Green Leader.
Our Environmental Policy/Mission Statement: "1843 Enterprises, dba Maplewood Inn Bed & Breakfast is committed to protecting the environment, the health and safety of our employees, our guests, and the community in which we conduct our business. It is our policy to seek continual improvement throughout our business operations to lessen our impact on the environment by conserving energy, water and other natural resources; reducing waste generation; recycling, reducing, and reusing; and through the reduction in our use of toxic materials.
As stewards of the historic Asahel Kidder House and its land, we are committed to environmental excellence and pollution prevention, meeting or exceeding all environmental regulatory requirements, and to purchasing products which have greater recycled content with lower toxicity and packaging, that reduce the use of natural resources and we commit to working to restore the natural beauty of the property.